Staff Development and Compliance Co-Ordinator

We are currently recruiting internally and externally for the following new role:

Job Vacancy: Staff Development and Compliance Coordinator

Location: Essex Services (West, South, Mid, Northeast)

Contract Type: Permanent, Full-Time (Monday–Friday, 9:00 AM – 5:00 PM, On-site/Hybrid depending on service location)

Salary: £26,718.77

Closing Date for Applications: 23rd November 2025

Shortlisting Period: 24th – 25th November 2025

Interview Date: Wednesday 03rd December 2025

Interview Location: Neptune Court, 41 Ridgewell Avenue, Chelmsford, CM1 2GF

STAFF DEVELOPMENT AND COMPLIANCE COORDINATOR JD (Final Essex)

About Bridge Support

Bridge Support is a leading provider of mental health services across the Royal Borough of Greenwich, most of Essex, and Kingston. We currently employ over 250 staff, partnering strategically to support individuals with long-term mental health challenges. Our commitment is to empower clients toward greater independence, underpinned by our values and therapeutic optimism.

We believe our people are central to achieving this mission, and we strive to foster an inclusive, supportive, and dynamic workplace.

Role Overview

We are seeking a proactive and experienced Staff Development and Compliance Coordinator to support our Essex services (West, South, Mid, Northeast). Reporting to the Quality & Compliance Manager and with a dotted line to the Service Operations Manager, Essex, you will play a pivotal role in mentoring and supporting staff, assisting with quality audits, and helping troubleshoot operational challenges across the organisation.

This hands on role requires a balance of coaching, problem solving, and operational oversight to help staff thrive while maintaining quality standards, Health & Safety compliance, and effective cross-team collaboration.

Key Responsibilities

Staff Mentoring and Support: Mentor and coach both new hires and existing staff to ensure understanding of roles and responsibilities. Provide ongoing guidance and foster a positive learning environment.

Troubleshooting and Problem-Solving: Identify and resolve operational issues, working collaboratively to ensure solutions are sustainable and aligned with organisational goals.

Quality Assurance and Auditing: Support internal quality audits and assist the Quality & Compliance Manager with implementing quality control measures to maintain compliance with service standards and regulatory requirements.

Training and Compliance: Deliver and ensure the effectiveness of training programmes, including adherence to Bridge H&S policies and procedures, ensuring staff compliance and competency.

Joined-Up Thinking: Encourage collaborative approaches across departments to improve communication, operational efficiency, and service delivery.

Key Relationships: Work closely with the line manager, Quality & Compliance Manager, HR, Lead Housing Officer, HS&F Advisor, Executive Team, Board of Trustees, managers, staff, external contractors, suppliers, and regulatory bodies.

General Requirements: Uphold and promote the values and ethos of Bridge Support. Adhere to policies including GDPR, safeguarding, sexual harassment, anti-bullying, and respectful workplace behaviour. Promote diversity, equality, and inclusion in all aspects of work.

Person Specification

Essential:

• Proven experience mentoring or coaching staff, preferably within a mental health setting.
• Strong knowledge of quality control, auditing, and compliance processes.
• Familiarity with Health & Safety training and requirements.
• Excellent problem-solving skills and ability to troubleshoot effectively.
• Strong organisational skills and attention to detail.
• Ability to foster teamwork, collaboration, and positive working relationships.

Desirable:

• Experience in mental health or not-for-profit settings.
• Awareness of equality, diversity, and inclusion best practice in service delivery.
• Experience in operational compliance or quality improvement initiatives.

Benefits

• 22 annual leave, plus bank holidays.  Increasing to 25 days leave, after 3 years continuous service.
• Workplace pension (automatic enrolment after 3 months).
• Company Sick Pay after 12 months of service.
• Access to training, professional development, and career growth opportunities.
• Work in a recognised organisation: awarded Healthy Workplace Charter (Excellence), Inclusive Excellence Award 2024–2025 and maintaining Mindful Employer status 2024–2026.

Application Process

Submit both your CV and a covering letter or personal statement by 11:59pm on Sunday 23rd November 2025 to vacancies@bridgesupport.org

Only complete applications (CV + covering letter/statement) will be considered for shortlisting.

Equal Opportunities

Bridge Support is committed to equality, diversity, and inclusion. We welcome applications from candidates of all backgrounds and will provide reasonable adjustments during the recruitment process as needed.

If you are a proactive and experienced professional ready to support staff development, compliance, and operational excellence across our Essex services, we’d love to hear from you.

Apply today.